Privacy Policy

Panchal Meditech Private Limited ("Company", "we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how your information is collected and used. This Privacy Policy applies to our website panchalmeditech.com and all associated services, including enquiry and quotation requests.

1. Information We Collect

We collect only the information necessary to respond to your enquiries and provide our services. Information you provide to us includes:

• First Name and Last Name
• Email Address
• Phone Number
• Company Name
• Address (if provided)
• Product or instrument requirements
• Quote details or comments

This information is collected when you submit a "Request a Quote" form, contact us through the website, or communicate with us via email.

2. Information Automatically Collected

When you visit our website, we automatically collect and store limited technical information for the purpose of website analytics and improvement. This includes:

• Session token: A randomly generated, anonymous identifier stored in your browser session to count unique daily visitors without identifying you personally. This token is not linked to any personal information.
• Traffic source: How you arrived at our website — for example, via a search engine (Organic), a social media platform (Social), a link from another website (Referral), or directly (Direct).
• Landing page and pages visited: Which pages on our website you accessed during your visit.
• Approximate geolocation: Country and state or region, derived from your IP address using server-side lookup tools. We do not collect precise GPS coordinates.
• Browser and device information: Browser type, version, and user agent string for compatibility and analytics purposes.
• Referring website: The domain name of any website that linked you to ours.

This data is used solely for internal analytics, traffic monitoring, and website improvement. It does not identify you personally and is not shared with third parties for marketing purposes.

All visitor analytics data is stored on our own secure servers. Our authorised administrators have the ability to permanently delete all stored visitor records at any time as part of data management operations.

3. Use of Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous data such as usage patterns, traffic sources, and user behaviour. This data does not identify you personally and is used only for internal analysis and improvement.

4. How We Use Your Information

We use the collected information strictly for business purposes, including:

• Responding to enquiries and RFQ submissions
• Providing product information and quotations
• Communicating with distributors, hospitals, and partners
• Understanding website traffic sources and visitor geography to improve our services
• Improving our website and services

We do not use your data for unsolicited marketing.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers (such as email delivery systems like ZeptoMail) or when required by law or regulatory authorities. All third parties are required to maintain confidentiality and data security.

6. Data Storage and Security

Your data is stored on secure cloud infrastructure and protected using appropriate security measures, including secure server environments, access controls, and encryption where applicable. Visitor analytics data — including session tokens, geolocation, and traffic source records — is stored in our own database and accessible only to authorised personnel. Administrators may permanently delete all visitor analytics records at any time. While we take all reasonable precautions, no system can guarantee absolute security.

7. International Data Transfers

As we serve international customers, your information may be processed and accessed from different countries. By using our website, you consent to the transfer of your information in accordance with this Privacy Policy.

8. Cookies

We use cookies and session storage to improve website functionality and analyze traffic and usage. Our website uses a session-based visitor token cookie to count unique visitors per day. This cookie does not contain any personal information and expires when your browser session ends or after a standard session period. You can disable cookies through your browser settings if preferred. Please see our Cookie Policy for full details.

9. Your Rights

Depending on your location, you may have the right to request access to your personal data, request correction or deletion, or withdraw consent for data usage. Because our visitor analytics data is stored anonymously using session tokens and is not linked to any personally identifiable information, it cannot be associated with specific individuals upon request. To exercise your rights or raise any privacy concern, contact us at info@panchalmeditech.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

12. Contact Information

Panchal Meditech Private Limited

Registered Office: No. 1, Raghuvir Industrial Estate, Opposite Jay Chemical Fire Station, Odhav Rd, near Odhav, Soni ni chali, GIDC Industrial Area, Odhav, Ahmedabad, Gujarat 382415, India

Manufacturing Facility: No. 24, Raghuvir Industrial Estate, Opposite Jay Chemical Fire Station, Odhav Rd, near Odhav, Soni ni chali, GIDC Industrial Area, Odhav, Ahmedabad, Gujarat 382415, India

Email: info@panchalmeditech.com  |  sales@panchalmeditech.com
Phone: +91-7572986952 (International)  |  +91-9374986952 (Domestic)